Simply via WhatsApp https://wa.me/07864113445 for direct contact or email us on thewaterlilyservice.co.uk  and we will reply with information about your pick-up time.

Yes, we offer regular service. You won't have to worry about forgetting to book your collection. We automatically will collect at the agreed schedule unless you tell us otherwise.

Yes, next day service is available. Please contact to discuss your needs. Here https://wa.me/07864113445 your question will be answered ASAP.

We offer ironing services in Liphook and the surrounding area. If you contact us with your address, we will check it and confirm if we can serve you.

We can take your usual laundry basket or bag that you have deemed suitable, or let us know in advance and I we'll provide you with a bag.

There is no need to list your items. We will handle it during the ironing process so you're charged correctly.

Pricing depends on your items. We charge per item and current price list will be sent to you if you contact us via email or the WhatsApp button on our page.

Standard turnaround is 24-48hrs unless we have specific arrangement.

There is a minimum order of £30 plus the collection and delivery charge which is £5. We understand you may have smaller order,  we still accepted it but you'll be charged at the minimum order equivalent.

 We accept cash on collection or you can make bank transfer. PayPal payment also is possible.

 We understand that it is not always possible for you to be home for collection or delivery. We will collect and deliver your belongings from a secure location. We will also need any necessary instructions and access codes to enter your property. If you have hanging items, we will need a suitable place to hang them. Weather conditions must also be taken into account. Our customers already enjoy the convenience of hassle-free collection and return with a key provided for a side door or any other secure location of your choice.

We can provide hangers, reusable  garment covers or reusable bags for a small charge but you're welcome to provide yours if you prefer.

Any hangers you no longer need can be returned. We aim to reduce our impact on the environment, all hangers are reused or recycled where necessary.